First things first: Get rid of all towels that shouldn't be there.
"You have to tell everybody that the towels are not supposed to be there."
The golden rule: See something you don't know who it belongs to?
This applies to toothbrushes, personal items, and anything that doesn't belong.
Professional floor cleaning process:
Quality test: "That's how you know if something is really clean - you wouldn't put your hand on it if it wasn't clean."
Essential toilet rules:
"It's not just when you're cleaning the bathroom. It's always. Every time you go in, even if you don't see it, just clean."
Pro-active trash system:
"Don't say, oh, it's only half full - just always change it."
Attention to detail matters:
Remember: We have paying guests, so the standard must be hotel-quality!
What should you do when you find items that don't belong to you?
This isn't just about cleaning - it's about creating a sustainable community model where:
High cleaning standards enable premium pricing for guest rooms, funding the community.
Everyone contributes to maintaining standards, creating shared ownership.
Attention to detail becomes a way of life, benefiting everyone.